Cancellation & Returns

No Contract shall be cancelled nor shall any Goods which are in accordance with the Contract be returned without the prior written approval of the Seller and on terms to be determined at the absolute discretion of the Seller.

Unless the Seller at its discretion decides otherwise, if the Seller agrees to accept the return of any such Goods then,

a) a Goods Return Note obtained from the Seller must be clearly shown on the returning parcels

b) the Buyer will be liable for the cost of remedying any damage to the Goods returned where such damage has, in the opinion of the Seller, been caused by the goods being inadequately packaged by the Buyer or through the Buyer's fault

c) the Seller reserves the right to make a handling and restocking charge of 25% on Goods which are returned unused if they were ordered in error or are no longer required.

d) the Seller will inspect the returned Goods within 3 working days of receipt and where due approve for any refund.  Refunds will be made within 14 working days of,

a) the order cancellation date where no Goods have been dispatched

b) returned Goods approved for refund.

Please Note: we are not able to take back or refund any software that has already been downloaded by the customer or where a Licence code has been issued already to the customer. We do not allow returns on any GPS equipment and/or GPS software.